Copy of LEGAL INFORMATION
Name of the seller
Tsumikisai Co., Ltd.
Service name (shop name)
QUQU
Location of business
〒146-0092
4-9-14 Shimomaruko, Ota-ku, Tokyo
Shimomaruko Temporary Factory 101
Shimomaruko Temporary Factory 101
Operations Manager
Shin Ohinata
Business Contact Information
Business hours: 11:00-18:00
Closed: Saturdays, Sundays, and holidays
Email address: info@ququ.jp
Phone number: 080-1194-4093
For inquiries about products or orders, please contact us via CONTACT .
Sales price
The sales price will be the displayed amount (including consumption tax).
Shipping charges will be charged separately in addition to the product price.
Payment method and timing of the price (consideration)
Payment method: Payment can be made by credit card.
Payment period: Payment will be confirmed when the product order is confirmed.
Timing of delivery of services or products
We will ship your order within 5 business days after your order is confirmed. We will only ship items that have been paid for at the same time.
Special terms regarding returns
We do not accept returns, exchanges or cancellations unless the product is defective.
Please contact us within 7 days of receiving the product if you have any questions about the product. If the product is returned or exchanged due to our reasons, we will cover the return shipping costs.
Regarding return of products due to long-term absence, etc.
If the item is returned due to reasons such as an extended absence, refusal to accept the item, or an unknown address, the customer will be responsible for the return shipping fee or round-trip shipping fee and settlement fee.
If you paid by credit card, the refund will be processed through your credit card company.
Refunds will vary depending on your card contract, so please contact your card company or check your card statement at a later date.