<Name of distributor>
Tsumikisai Co., Ltd.

<Service name (shop name)>
QUQU

<Location of business>
〒116-0014
YM Building, 4-34-2 Higashi-Nippori, Arakawa-ku, Tokyo

<Operations Chief>
Shin Ohinata

<Contact information for business>
Business hours: 11:00-18:00
Closed: Saturdays, Sundays, and holidays Email address: info@ququ.jp
For inquiries about products or orders, please contact us via CONTACT .

<Sales price>
The sales price is the displayed amount (including consumption tax). Shipping fee is required in addition to the product price.

<Payment method and timing of the price (consideration)>
Payment method: You can pay by credit card. Payment period: Payment will be confirmed when the product order is confirmed.

<Time of delivery of services or products>
We will ship your order within 5 business days after your order is confirmed. We will only ship items that have been paid for at the same time.

<Special terms regarding returns>
We do not accept returns, exchanges, or cancellations unless the product is defective. Please contact us within 7 days of receiving the product if you have any questions about the product. In the case of a return or exchange due to our circumstances, we will cover the return shipping costs. 

<Regarding return of products due to long-term absence, etc.>
If the item is returned due to an extended absence, refusal to receive it, or an unknown address, the customer will be responsible for the return shipping fee or round-trip shipping fee and payment fee. If you paid by credit card, we will process the refund through your credit card company.
Refunds will vary depending on your card contract, so please contact your card company or check your card statement at a later date.