Our online store does not accept cancellations or returns due to customer convenience.
In the event of a defective product or incorrect delivery, we will promptly exchange the product for the same one or process a return, so please contact us via CONTACT within 3 days.
After receiving your contact, we will inform you of the return and refund procedures. In that case, we will cover the shipping costs, so please return the item by cash on delivery.

Please note that we cannot accept exchanges or returns if the following criteria are met:
・Products that have been delivered more than 4 days ago ・Products that have been used ・Products that have become scratched or stained while in the customer's possession ・Products without packaging (bags or cases) ・Products that have been processed for customers, such as custom-made products ・Sale products, novelty products ・Other products that are clearly stated on the product introduction page as not returnable

We will respond to you within three business days (excluding Saturdays, Sundays, and holidays).